Shrug. I think a lot of "freetards" are willing to help, but a lot of that involves the user being willing to work to free themselves. Spoonfeeding isn't going to get anybody anywhere, it's better to teach a man to fish, and even if you bring a horse to water you can't make it drink.
The other part of this is that freedom isn't black-and-white. Viewing "freetards" as only the extremists contributes to the perception that they are unwilling to help others and as a result nobody approaches them for help.
Overall we live in an age of abundant and accessible electronic information. We're not quite at the point where you need to whisper about everything yet, so if you can find out how to do something by yourself then you should.