Let's see if 8chan's /lit/ is able to answer me like 4chan couldn't.
I've been trying to find a novel I read a long long time ago.
I remember the protagonist travels to this place where he had some business to do.
All the employees and people were kind of really not talkative and spaced out. He found out about some misteries roaming the place.
(I know it's vague so far)
Thing is, every night he went to sleep, a monster (or maybe a man) looked at him from the window.
Then it would come in and lay its hand upon the protagonist's forehead.
The protagonist then would think about how sad he felt when it did that, and how sadness was even deeper because he was about to sleep, and having his eyes closed prevented him from looking at reality and numbing the pain with it.
This is all I've got.
Any clues?