China’s two mobile-payments giants said stolen Apple IDs were used to swipe customer funds, and called on Apple Inc. to address the issue.
Alipay, the payments affiliate of e-commerce giant Alibaba Group Holding Ltd. BABA +1.39% , in recent days posted an online notice warning iPhone users, and saying some customers had lost money as a result.
Alipay said it has asked Apple “multiple times” to pinpoint how the thefts occurred, and that the Cupertino, Calif.-based company replied it is looking into the matter.
An Apple ID refers to the account used to access Apple services such as its App Store and iCloud. It includes information such as the user’s email address, password and payment details, according to Apple’s website.