>>543459
>That linux thing is like, totes better. It has the customization my dick requires to get hard. Fo' real.
If you're only considering the default DE, and also not tearing it apart and rebuilding from the ground up - ie, using it as the average person would, and not getting in to ricer shit or advanced/power user stuff - many distros don't have much customization. For quite a while, Ubuntu's Unity had less customization options than Windows, and is only just starting to catch up. Cinnamon and GNOME 3 also each have fairly little customization.
>The majority of users want ease over customization
The two are not mutually exclusive. The customization is entirely optional, if one does not wish to customize something, they can use the defaults. If there is something wrong by default, they can find that particular setting and change it, while ignoring the rest. If there was little or no customization, they'd just need to put up with whatever is wrong - either get used to it, or have it annoy them forever. I'd say taking a moment to toggle a switch once is easier than needing to do something that gets in your way or that annoys you every single time you attempt to use a program.
Also, something feeling intuitive is generally a good thing, and often means that the defaults are good. If that user prefers something with good defaults, the extra customization of being able to alter those defaults doesn't really matter to that person - they wouldn't change it anyway. But, someone else who doesn't like the defaults might be forced into going for the more difficult to use and less intuitive option that takes forever to set up. If the more intuitive program had more customization options then this second person could have changed the settings, and been able to make the easier, intuitive program work perfectly for their use, and the first person who liked the defaults would still like the program just as much.
The main reason, IMO, that Linux is better than Windows is that Linux aligns more closely with my morals and ethics, while Window goes against them. I like freedom, I like transparency, I like to own a product I purchase, I like to know how the things I use work, I like to be able to change and modify things to better suit my individual needs.